Posts Tagged ‘idol’

Autonomy IDOL Indexer does not index zipped file names by default

Thursday, December 15th, 2011

If you file a zipped archive, the name of the zip file as well as the zipped file’s contents are indexed.  However, if you search for the file name of a file that is in that zip, it will not return any results.  This is by default, and needs a slight adjustment on the IDOL index server.

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Posted in iManage/ FileSite, Technical | No Comments »

Verifying the WorkSite IDOL index database for missing or corrupt documents

Thursday, September 1st, 2011

If you are receiving search results that appear to not have documents you are sure should be there, moved your indexer to another server, or the Worksite DiffTool is not resolving missing document issues, this may assist support in tracking down your problem.  To run a check on the database, new indexing and full-text searching will be paused, but explicit SQL searches such as doc number, author, client, etc will still work.

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Posted in iManage/ FileSite, Microsoft Office 2010, Technical | No Comments »

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