Advantages of Remote Monitoring

Wednesday, April 13th, 2011 | Technical | Jenny Hanks

“Is there something wrong with the server?” If you haven’t heard this before, it’s only a matter of time. For those of you who have, you know it’s a frustrating inconvenience to your organizations productivity.

Issues with your IT infrastructure can happen any time night or day and can lead to a stressful few minutes to hours as the looks and gripes start to mount from the users.

What do you do? Well, if you’re like many small to medium sized organizations, you reach for the phone in hopes of getting a quick response from your IT professional as well as a quick resolution to the problem that is already impeding productivity.

Is this IT professional on your staff? Is it someone in the office who kinda knows computers, or is it a company you hired to take care of these problems when they arise?

Regardless, you have now invested several minutes just to start the resolutions process and who knows how long the problem has really been around before someone said something.

Did you know many issues that arise on your servers can have preceding faults that give tell-tale signs of an impending problem? Or wouldn’t it be great if someone could just be sitting there watching your servers 24/7 just to catch the very moment an issue arises, and is able to start resolving it before you and your colleagues are even aware of the problem?

Enter Remote Monitoring, an affordable component to your strategic IT health.

A world-class, enterprise-level remote monitoring systems gives a Network Operations Center (NOC), 24/7/365 view of your entire IT infrastructure. Remote Monitoring allows you to breathe easy, knowing that your infrastructure is monitored and all critical services are well managed for the highest possible up-time and productivity.

Some advantages of remote monitoring systems are:

  • Immediate alerting of critical systems and services failure in order to start fixing the problem- Fast
  • Proactive warnings of resource capacity limits such as CPU, Memory and Hard drive utilization. These problems creep up on every organization. It’s good to know ahead of time when thresholds have been passed and it’s time to start looking at upgrades or cleaning house.
  • Remote servicing access to servers, workstations and devices. Remote access is key to immediate problem resolution.
  • Patch and update management – Always up-to-date!
  • End-point protection, server/workstation anti-virus and threat monitoring.
  • Nightly/weekly backup monitoring.
  • And much more

So, if you’re ready to be proactive instead of simply reactive, look into remote monitoring of your systems.

Tags: , ,

You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

Page 1 of 11

Leave a Reply