Workstation Management

Why not protect your workstations and laptops with the same level of protection as your servers and network? Continuous monitoring of workstation functions reduces downtime for users and prevents productivity loss.

Advanced Legal’s SimplicITY can remotely manage all of your desktop and laptop devices, optimizing performance and ensuring your users experience minimal interruptions. Monitoring is configured to report on disk space, availability and functionality, memory utilization, CPU utilization, and availability of key networking services. Patch management practices will be implemented for all workstations as well as an asset tracking system for all hardware, software and support licenses.

Each month you receive an executive summary reporting on the overall health of your workstation and laptop devices.

And best of all, you’ll hardly even notice us! The monitoring agents we install on workstation devices enable our Network Operations Center (NOC) staff to login remotely for service (patch management) and user assistance, eliminating the need to use external tools to investigate/or resolve a reported issue.

Services include:

  • Unlimited remote support
  • Unlimited phone support
  • 24/7/365 availability
  • Spyware/malware protection and maintenance
  • Workstation and printer setup
  • Availability monitoring
  • Asset management
  • License management/compliance
  • Patch management
  • Support contract management

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