Server Management

Maintaining and monitoring the health of your server(s) is critical to ensuring continuous access to your documents and records. SimplicITy can monitor your servers around-the-clock for disk space availability, utilization optimization, services, processes, and problems.

Advanced Legal technicians are available when you need them most and will perform an on-going series of life cycle management tasks to proactively maintain server health. In addition, security and patch updates are regularly scheduled with an executive summary delivered to you monthly. Of course, if you should experience any monitoring alerts or support issues, our Network Operations Center (NOC) is standing by to respond immediately.

Services include:

  • Unlimited remote server support
  • Unlimited phone support
  • 24•7•365 availability
  • Microsoft SQL Server administration
  • Print queue management
  • Storage & disk space management
  • Service Availability
  • Patch management
  • Log file maintenance
  • Microsoft Exchange administration
  • Network backup administration
  • Security administration
  • User account administration

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