With the workstation management user support package, users have unlimited access to support for software/ application issues ensuring minimal downtime and maximum efficiency for your team. Our Advanced Legal Systems helpdesk client portal will allow you to focus on running your business and facilitate the resolution of issues quickly and efficiently. Users are given access to the client portal our helpdesk to enter problems/issues they are experiencing, or they can call the support line for immediate assistance from our Network Operations Center (NOC). Our highly trained helpdesk engineers will work with you to resolve the issue. The support team can also be contacted via email at support@advancedlegal.com or telephone 1.888.221.8821.
Additional packages are available for Printer management, Mobile Device management, Digital Dictation Hardware/Software management, as well as Case Management/Accounting Software Support.
Please contact us at 1.888.221.8821 for more package information and pricing.