Posts Tagged ‘2010’

FileSite 9 Update 4 and Outlook 2010 error: “Outlook cannot display this view”

Tuesday, June 17th, 2014

When using FileSite 9 Update 4 with Outlook 2010 (up to date as of this post) it is possible to have view corruption on various FileSite folders.   When the error occurs, it will corrupt the ribbon (so you cannot even change the view) and remove various tabs.  You may or may not be able to click into another folder, but if you can you will be presented with the normal view.  Occasionally this may exhibit odd behavior such as displaying the FileSite “reading pane” as part of the ToDo bar, and not the Outlook window.

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Posted in iManage/ FileSite | No Comments »

Add Full Access to all existing and new mailboxes in Exchange 2010

Tuesday, June 4th, 2013

To Setup Groupware, you need to provide the agent account with full access to all existing mailboxes in Exchange.  You will also need to add this access to all new users you create.  it will save time to provide that service account access to all existing and future mailboxes.  The commandlet in the administration guide does not work correctly, so use the following:

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Posted in Microsoft Exchange, ProLaw Case Management | No Comments »

Outlook OSTs reaching max with SBS 2011?

Thursday, February 7th, 2013

We had a recent issue at a client where users were not getting their mail unless they closed Outlook and reopened it.  Upon searching, we found that some users were reaching the default limit of 50gb for their OST files.  This was strange since they had mailboxes that were well under 10gb.  Upon further inspection the only item that stuck out was the other connected accounts that you could not close, and were not listed on the accounts settings.

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Posted in Microsoft Exchange, Microsoft Office 2010 | No Comments »

Error or hang when opening documents from a Document search in ProLaw’s Events module

Friday, November 16th, 2012

If you are running ProLaw 11.x and Office 2010, you may occasionally experience this bug.  There may be an error in ProLaw along the lines of “unable to accept the drop” in the Events window.  This only happens with documents from the Events window, they work correctly when opened from the events tab in Matters.

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Posted in Microsoft Office 2010, ProLaw Case Management | No Comments »

Default Address block in Word 2007/2010

Monday, March 28th, 2011

For many firms, the default address block format in Word 2007/2010 for envelopes does not contain critical information.  The perfect example, and the one used for this demonstration is adding the company name to the address block.

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Posted in Microsoft Office 2010, ProLaw Case Management | No Comments »

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