Add Full Access to all existing and new mailboxes in Exchange 2010

Tuesday, June 4th, 2013 | Microsoft Exchange, ProLaw Case Management | Mike Smith

To Setup Groupware, you need to provide the agent account with full access to all existing mailboxes in Exchange.  You will also need to add this access to all new users you create.  it will save time to provide that service account access to all existing and future mailboxes.  The commandlet in the administration guide does not work correctly, so use the following:

Tags: , , ,
No Comments »

ProLaw dockets not syncing to Exchange for one or more users

Tuesday, June 4th, 2013 | Microsoft Exchange, Outlook 2010, ProLaw Case Management | Mike Smith

A recent issue at a firm occurred when one user who entered dockets into ProLaw found that they were not syncing to Exchange.  It was only for this one user, and the groupware agent was running without error for other users as well.

Tags: , , , ,
No Comments »

Appassure Replication & Network Saturation

Thursday, May 16th, 2013 | Backup and Restore Solutions | David Schomburg

Anyone that has any experience with the Appassure software knows there
is no way to control replication bandwidth between core servers. This will
cause severe problems with WAN connection saturation. We tried traffic
shaping the bandwidth with Juniper firewalls, this did have some success but we
eventually found that this was causing numerous disconnection of the replication
jobs between the core servers.

Tags: , , ,
No Comments »

Vantage 2013: ProLaw Virtual Conference

Wednesday, May 15th, 2013 | News & Events, ProLaw Case Management | Jenny Hanks

Don’t forget to register for the ProLaw Virtual Conference May 20-23, 2013!  This will be a great opportunity to see what’s new with ProLaw XII Release 3 as well as attend educational sessions for Front Office, Back Office and more!  Sessions will be offered for v.11 and v.XII in a variety of user levels, online right from your desk!  To see  a list of sessions and their descriptions click here.  For registration click here.

Tags: ,
No Comments »

Product Partnership with Thomson Reuters

Wednesday, May 15th, 2013 | News & Events, ProLaw Case Management | Jenny Hanks

Advanced Legal Systems, Inc. transitions to Product Partnership to provide innovative solution to Thomson Reuters ProLaw clients.  This new product partnership benefits ProLaw clients with an integrated reporting software called BI Pro™ , Business Intelligence Professional.  Read the ProLaw Newsroom press release.

Tags: , , ,
No Comments »

Certified ProLaw Applications Specialist Mike Smith

Wednesday, May 8th, 2013 | News & Events, ProLaw Case Management, Uncategorized | Jenny Hanks

Congratulations to Mike Smith for obtaining his ProLaw application certification! Mike joins Scott Randall as part of our ProLaw application team.  Advanced Legal Systems is now officially a Certified Services Partner

Tags: , , ,
No Comments »

Mobility for ProLaw!

Thursday, April 25th, 2013 | News & Events, ProLaw Case Management | Jenny Hanks

Coming May 6th, Thomson Reuters is releasing an idevice application for ProLaw which will allow users to utilize a full ProLaw client on their idevices.  Time entry, notes and almost anything ProLaw will now be available on the go with your idevice of choice.  The current release of ProLaw XII is required to utilize this app.

Tags: , ,
No Comments »

SQL tip for ProLaw Queries: LEN and DATALENGTH on different data types

Wednesday, April 10th, 2013 | ProLaw Case Management, Technical | Mike Smith

When queryuing various information from ProLaw through reports or the SQL Management Studio, its important to know which fields are TEXT, VARCHAR, or other forms of strings as the functions used to call the data can vary.

Tags: , , , , , ,
No Comments »

ProLaw Tip: Need to rebill a statement with a payment applied and a check that has been cashed?

Wednesday, April 10th, 2013 | ProLaw Case Management, Technical | Mike Smith

If you have a statement for a client that has been paid, and the check has been cashed, you are unable to unbill this in ProLaw.   If you need to either adjust the bill, or rebill the value, there is an easy way to modify the payment so you can unbill, and then rebill the values.

Tags: , , , ,
No Comments »

ProLaw not indexing all documents?

Wednesday, April 10th, 2013 | ProLaw Case Management | Mike Smith

If you are finding that various documents are not appearing in full text searching, here is something to check:

Tags: , , ,
No Comments »

Page 4 of 11« First...23456...10...Last »