To Setup Groupware, you need to provide the agent account with full access to all existing mailboxes in Exchange.Â You will also need to add this access to all new users you create.Â it will save time to provide that service account access to all existing and future mailboxes.Â The commandlet in the administration guide does not work correctly, so use the following:
A recent issue at a firm occurred when one user who entered dockets into ProLaw found that they were not syncing to Exchange.Â It was only for this one user, and the groupware agent was running without error for other users as well.
Thursday, May 16th, 2013 | Backup and Restore Solutions | David Schomburg
Anyone that has any experience with the Appassure software knows there
is no way to control replication bandwidth between core servers. This will
cause severe problems with WAN connectionÂ saturation. We tried traffic
shaping the bandwidth with Juniper firewalls, this did have some success but we
eventually found that this was causing numerous disconnection of the replication
jobs between the core servers.
Don’t forget to register for the ProLaw Virtual Conference May 20-23, 2013!Â This will be a great opportunity to see what’s new with ProLaw XII Release 3 as well as attend educational sessions for Front Office, Back Office and more!Â Â Sessions will beÂ offered for v.11 and v.XII in a variety of user levels,Â online right from your desk!Â Â To see Â a list of sessions and their descriptions click here.Â For registration click here.
Advanced Legal Systems, Inc. transitions to Product Partnership to provide innovative solution to Thomson Reuters ProLaw clients.Â This new product partnership benefits ProLaw clients with anÂ integrated reporting software called BI Proâ„˘ , Business Intelligence Professional.Â Read the ProLaw Newsroom press release.
Congratulations to Mike Smith for obtaining his ProLaw application certification! Mike joins Scott RandallÂ as part of ourÂ ProLawÂ application team.Â Â Advanced Legal Systems is now officially a CertifiedÂ Services Partner
Coming May 6th, Thomson Reuters is releasing an idevice application for ProLaw which will allow users to utilize a full ProLaw client on their idevices.Â Time entry, notes and almost anything ProLaw will now be available on the go with your idevice of choice.Â The current release of ProLaw XII is required to utilize this app.
When queryuing various information from ProLaw through reports or the SQL Management Studio, its important to know which fields are TEXT, VARCHAR, or other forms of strings as the functions used to call the data can vary.
If you have a statement for a client that has been paid, and the check has been cashed, you are unable to unbill this in ProLaw.Â Â If you need to either adjust the bill, or rebill the value, there is an easy way to modify the payment so you can unbill, and then rebill the values.
Wednesday, April 10th, 2013 | ProLaw Case Management | Mike Smith
If you are finding that various documents are not appearing in full text searching, here is something to check: