ProLaw v.XII Now Available

Monday, May 2nd, 2011 | News & Events, ProLaw Case Management | Jenny Hanks

ProLaw XII is built entirely on Microsoft . NET platform to help law firms and corporate legal departments manage, work and run smarter.  Some features of v. XII that are of note:

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Understanding LEDES

Wednesday, April 27th, 2011 | ProLaw Case Management, Uncategorized | Rebecca

LEDES refers to Legal Electronic Data Exchange Standards for pipe delimited text files or .txt with several variations in formatting and data requirements.  The most common of those being LEDES 1998, LEDES 1998B, and LEDES 2000.  This statement type is assigned to matters in ProLaw for electronic invoicing.  Statements generating in the billing process that are assigned this statement type, generate a file that is uploaded through a web interface or email to electronic invoicing companies or “processors”. 

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Disabling the hidden “Thumbs.db” files

Monday, April 25th, 2011 | Technical | Mike Smith

 Many times when working on your local computer’s drives, or through mapped network drives, you will encounter this hidden system file (if hidden and system files are turned on).   A frequent error involves creating a folder on a mapped network drive, copying files to that folder such as PDFs, and trying to rename that folder.  This happens under a few different setups, but primarily when the user’s workstation is either Vista or Windows 7.  You will eventually be able to rename the folder, or delete it, but only after the system stops using the file. There are many different ways to handle and block the creation of these system files.
To block the thumbs.db on your LOCAL computer:

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Advantages of Remote Monitoring

Wednesday, April 13th, 2011 | Technical | Jenny Hanks

“Is there something wrong with the server?” If you haven’t heard this before, it’s only a matter of time. For those of you who have, you know it’s a frustrating inconvenience to your organizations productivity.

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Linking folders in Outlook with FileSite using Email Management

Tuesday, April 12th, 2011 | iManage/ FileSite, Microsoft Office 2010 | Mike Smith

 You have the ability to link folders within Outlook to FileSite filing folders if you have the Email Management Module purchased and installed.   This means that if you have a folder in your mailbox, and you move a message from your inbox to that folder, it can be setup to auto profile everything moved there to a specific filing folder in a WorkSpace.  This means you have the ability to link a single folder within your mailbox to a single filing folder in a WorkSpace.  Since we are talking about emails, it should be said that when we link a folder, it should ALWAYS be linked to the Email folder for the respective matter.  Since the folder can only be linked to one folder in FileSite, the only emails in your Outlook folder should pertain to that matter.  This can be setup on new folders, or existing folders. 

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Microsoft Supports “one day without shoes”

Monday, April 4th, 2011 | News & Events | Jenny Hanks

We are very proud to be a Microsoft partner especially when their philanthropic side comes out. To find out more about “One day without shoes” and how you can help, visit

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Default Address block in Word 2007/2010

Monday, March 28th, 2011 | Microsoft Office 2010, ProLaw Case Management | Mike Smith

For many firms, the default address block format in Word 2007/2010 for envelopes does not contain critical information.  The perfect example, and the one used for this demonstration is adding the company name to the address block.

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Problem Moving Symantec Endpoint Protection to New Server

Monday, March 28th, 2011 | Symantec Endpoint Protection | Cathy Spears

Symantec Endpoint Protection Manager (SEPM) makes it easy to manage Symantec Endpoint Protection in your IT infrastructure.  If you need to move SEPM to another server, Symantec provides fairly straightforward documentation.  More than once though after the installation and database configuration completes, I’ve seen an error when opening SEPM.
Failed to connect to the server
To resolve the issue, navigate to program files folder Symantec\Symantec Endpoint Protection Manager\tomcat\conf and open server.xml. The second line shows:  <Server debug=”0″ port=”8005” shutdown=”171577B1C0A8010B008B9B7649B91FB6″> Change the port number to 8006 and save. Voila! Now you can get into the Symantec Endpoint Protection Manager.

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Autonomy iManage ICSE Systems Engineer – Mike Smith

Monday, March 7th, 2011 | News & Events | Jenny Hanks

Congratulations to Mike Smith from Advanced Legal Systems technical team for completing the Autonomy iManage Systems Administrator training in San Francisco and becoming our 3rd certified engineer!

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Dis-jointed Network.

Monday, March 7th, 2011 | Technical, Uncategorized | Tom Bosch

I ran into this while trying to fix a wireless connection at a Clients house last week. Here is the setup:
Juniper Firewall acting as router from internet via Static IP from Qwest.
Juniper Firewall is also a DHCP server for the internal network. It is handing out 192.168.1.X/24 with a gateway address of
UsRobotics G-max wireless router and firewall connected to the Juniper Firewall.
This device is getting Wan IP address from the Juniper Firewall via DHCP This device is also configured to hand out DHCP of 192.168.1.X/24 with a gateway address of
This was causing a disjointed network error. The wireless would connect but it was limited access. If you plugged a Cat5 cable into the Gmax router you would get the same error.
After doing some research I found that this should have never worked.
I left the IP address and DHCP on the Juniper firewall alone. I changed the IP address on the Gmax Router to hand out DHCP of 10.0.0.X/24. This gives the wireless computers IP addresses of 10.0.0.x/24 with a gateway of The Gmax now gets a DHCP address from the Juniper firewall on the 192.168.1.X network with a gateway of

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