Author Archive

Outlook Windows Security “Insert a smart card” pop-up

Thursday, April 26th, 2012

Recently several users reported a Windows Security pop-up in Outlook 2010 prompting to “Insert a smart card.” 

Tags: , ,
Posted in Outlook 2010 | No Comments »

Stage Exchange Backup Exec Restore Job to Alternate Path

Thursday, March 1st, 2012

An Exchange user accidentally SHIFT+Deleted an important Outlook Inbox subfolder with numerous subfolders of its own. There is a full nightly Exchange backup with Symantec Backup Exec 2010 R2 on tape. The Exchange 2010 database is installed on the D-drive of the server with 840 GB of free space—more than enough for staging. (Staging is the Backup Exec process of restoring the entire Information Store in order to pluck and restore the necessary mailbox items.) I ran the job configured to restore to the original location. After about 30 minutes, the restore job failed with error code E000848F “The path on the media server for staging temporary restore data when restoring individual items from tape ran out of disk space.”

Posted in Backup and Restore Solutions, Microsoft Exchange | No Comments »

Scheduled ProLaw Agent Tasks Not Running

Thursday, September 1st, 2011

The ProLaw Agent allows you to schedule and run tasks such as refresh full text index, script execution, and run transaction reports. It is especially useful for resource intensive tasks that should take place in non-peak hours. Once configured, the process generally runs very smoothly.

Posted in ProLaw Case Management | No Comments »

Access Dell OpenManage Server Administrator Console without Password

Tuesday, August 30th, 2011

As a Dell partner, we at Advanced Legal Systems manage quite a few Dell servers and other Dell hardware.  Dell OpenManage Server Administrator (OMSA) is a very useful tool for troubleshooting hardware issues, configuring RAID, managing the embedded system management (ESM) log, for proactive system monitoring and much more. 

Posted in Technical | No Comments »

Problem Moving Symantec Endpoint Protection to New Server

Monday, March 28th, 2011

Symantec Endpoint Protection Manager (SEPM) makes it easy to manage Symantec Endpoint Protection in your IT infrastructure.  If you need to move SEPM to another server, Symantec provides fairly straightforward documentation.  More than once though after the installation and database configuration completes, I’ve seen an error when opening SEPM.
Failed to connect to the server
To resolve the issue, navigate to program files folder Symantec\Symantec Endpoint Protection Manager\tomcat\conf and open server.xml. The second line shows:  <Server debug=”0″ port=”8005” shutdown=”171577B1C0A8010B008B9B7649B91FB6″> Change the port number to 8006 and save. Voila! Now you can get into the Symantec Endpoint Protection Manager.

Tags: ,
Posted in Symantec Endpoint Protection | No Comments »

Page 1 of 11