Archive for November, 2012

Backing up and Restoring ProLaw document type templates

Tuesday, November 27th, 2012

If you are using ProLaw, you will undoubtedly be taking advantage of the document generation that comes with it.  Creating various document types and templates is very time consuming, so it is important to backup your work!

Tags: , , , ,
Posted in ProLaw Case Management | 1 Comment »

ProLaw common settings for new users

Friday, November 16th, 2012

When setting up a new or existing user in ProLaw there are individual settings that are user specific that will make ProLaw much easier to use.

Tags: , , , ,
Posted in ProLaw Case Management | No Comments »

Error or hang when opening documents from a Document search in ProLaw’s Events module

Friday, November 16th, 2012

If you are running ProLaw 11.x and Office 2010, you may occasionally experience this bug.  There may be an error in ProLaw along the lines of “unable to accept the drop” in the Events window.  This only happens with documents from the Events window, they work correctly when opened from the events tab in Matters.

Tags: , , , , ,
Posted in Microsoft Office 2010, ProLaw Case Management | No Comments »

Email Best Practices

Thursday, November 15th, 2012

USE THE BUILT-IN HELP
The most under-utilized feature of most software is their built-in Help function.  In the old days, you needed to be an engineer to even understand what the author was writing, but as technical writing has improved, the Help function is more user-friendly than ever.
If you want to know how a feature works or what a button does, when you hover over it in Outlook 2010 you will see a dialog that says “Press F1 for more Help.”  Pressing this will launch the generic Outlook Help where you can view getting started guide or simply search on the function you need more information on.
Typically searching the Outlook Help will be faster than asking someone else or searching on the internet for an answer.  It will also show you how to accomplish your task or find the buttons you are looking for with screenshots.

Tags: , ,
Posted in Microsoft Office 2010, Outlook 2010 | No Comments »

Duplicate entries on ProLaw Prebill or Statement?

Thursday, November 15th, 2012

Occasionally when testing statement formats, running pre-bills, or printing statements you may find that you have duplicate entries on your bill.  This is most commonly due to the fact that two people have the “Print Prebills and Statements” window open.

Tags: , , , , ,
Posted in ProLaw Case Management | No Comments »

Page 1 of 11