Archive for November, 2011

Recovering data from Microsoft Exchange 2007

Tuesday, November 15th, 2011

Recently, I ran into an issue where a piece of software that integrates with exchange had “merged” some of the user’s contacts resulting in many contacts going missing from the accounts.  There are various ways to resolve this from backups, and I’ll mention three in this post.  Due to the issues with this particular setup, I will only go into details for the third option which is what was done.

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Posted in Microsoft Exchange, Technical | No Comments »

FileSite: Emails that have no header information from import

Tuesday, November 8th, 2011

If you are migrating to, or have imported emails into FileSite, you may not have the header information imported from the email.  This can include the To, From, Sent Time, and Received Time.  Luckily, Autonomy has a utility to open the emails and import the header information, but it requires a decent amount of setup and testing prior to running.  You will need full access to SQL and the WorkSite server for this task.  You will also have to download and install the Resource Kit from Autonomy (available from their support site with login).

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Posted in iManage/ FileSite, Technical | No Comments »

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