Archive for March, 2011

Default Address block in Word 2007/2010

Monday, March 28th, 2011

For many firms, the default address block format in Word 2007/2010 for envelopes does not contain critical information.  The perfect example, and the one used for this demonstration is adding the company name to the address block.

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Posted in Microsoft Office 2010, ProLaw Case Management | No Comments »

Problem Moving Symantec Endpoint Protection to New Server

Monday, March 28th, 2011

Symantec Endpoint Protection Manager (SEPM) makes it easy to manage Symantec Endpoint Protection in your IT infrastructure.  If you need to move SEPM to another server, Symantec provides fairly straightforward documentation.  More than once though after the installation and database configuration completes, I’ve seen an error when opening SEPM.
Failed to connect to the server
To resolve the issue, navigate to program files folder Symantec\Symantec Endpoint Protection Manager\tomcat\conf and open server.xml. The second line shows:  <Server debug=”0″ port=”8005” shutdown=”171577B1C0A8010B008B9B7649B91FB6″> Change the port number to 8006 and save. Voila! Now you can get into the Symantec Endpoint Protection Manager.

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Posted in Symantec Endpoint Protection | No Comments »

Autonomy iManage ICSE Systems Engineer – Mike Smith

Monday, March 7th, 2011

Congratulations to Mike Smith from Advanced Legal Systems technical team for completing the Autonomy iManage Systems Administrator training in San Francisco and becoming our 3rd certified engineer!

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Dis-jointed Network.

Monday, March 7th, 2011

I ran into this while trying to fix a wireless connection at a Clients house last week. Here is the setup:
Juniper Firewall acting as router from internet via Static IP from Qwest.
Juniper Firewall is also a DHCP server for the internal network. It is handing out 192.168.1.X/24 with a gateway address of 192.168.1.1
UsRobotics G-max wireless router and firewall connected to the Juniper Firewall.
This device is getting Wan IP address from the Juniper Firewall via DHCP 192.168.1.2/24. This device is also configured to hand out DHCP of 192.168.1.X/24 with a gateway address of 192.168.1.1.
This was causing a disjointed network error. The wireless would connect but it was limited access. If you plugged a Cat5 cable into the Gmax router you would get the same error.
After doing some research I found that this should have never worked.
I left the IP address and DHCP on the Juniper firewall alone. I changed the IP address on the Gmax Router to hand out DHCP of 10.0.0.X/24. This gives the wireless computers IP addresses of 10.0.0.x/24 with a gateway of 10.0.0.1. The Gmax now gets a DHCP address from the Juniper firewall on the 192.168.1.X network with a gateway of 192.168.1.1.

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Posted in Technical, Uncategorized | No Comments »

Auditing ProLaw Events with Item Level Security

Friday, March 4th, 2011

It’s sometimes necessary to audit Events in ProLaw that have been secured to a particular Security Group.  Doing so within ProLaw can prove difficult and querying directly against the ProLaw database may be easier.  Of course, before any activities are performed in Microsoft SQL Server Management Studio, be sure to backup and verify the ProLaw database as unfortunate and unexpected issues can arise.  With your ProLaw database backup completed, the following TSQL queries can provide Item Level Security information:

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Posted in ProLaw Case Management | No Comments »

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